The Complete Shopify Order Editing App for Easy Order Changes
Let customers edit Shopify orders after checkout without contacting support. With self-service order editing, they can change quantities, update product variants, add or remove items, edit shipping addresses, or cancel eligible orders within your chosen edit window.
Trusted by 150+ Brands Worldwide
Smart Order Editing Features to Keep More Sales on Track
Give Customers More Control After Checkout
Give shoppers the flexibility to fix mistakes, update order details, and make changes after checkout without contacting support.
- Add Products
- Update Quantities
- Change Variants
- Remove Items
- Cancel Orders
- Change Shipping Method
Keep Customer & Order Details Up to Date
Let customers correct important information after placing an order, helping prevent delivery issues and missed order notifications.
- Shipping Address Updates
- Billing Address Updates
- Email Address Updates
- Contact Detail Updates
- Gift Messages
- Order Notes
Turn Order Changes Into More Revenue
Turn post-purchase changes into additional sales by letting customers add products, increase quantities, or upgrade shipping on an existing order.
- Add-to-Order Upsells
- Product Additions
- Quantity Increases
- Variant Changes
- Shipping Upgrades
- Product Personalization
Give Customers Flexibility Without Losing Control
Set clear rules for customer edits, track what changes, and connect order activity with the tools your team already uses.
- Custom Edit Windows
- Customer Tag Rules
- Edit Tracking
- Order Edit Analytics
- Klaviyo Integration
- Shopify Flow Integration
One Order Editing Solution for Every Shopify Store
Fashion & Apparel
Let customers fix common sizing, color, and quantity mistakes after checkout without cancelling and placing a new order.
- Swap product variants
- Update item quantities
- Change shipping details
Beauty & Personal Care
Make last-minute order changes easier when customers want to add products, adjust quantities, or update their order before fulfillment.
- Add or remove products
- Change variants or quantities
- Update shipping details
Home & Lifestyle
Give customers more flexibility to add forgotten items, adjust quantities, or update delivery details on an existing order.
- Add products after checkout
- Adjust quantities
- Change shipping methods
Sports & Outdoor
Help customers quickly correct sizes, variants, quantities, or shipping information while keeping their orders on track for fulfillment.
- Swap products or variants
- Update quantities
- Change shipping information
See What Shopify Merchants Are Saying About Editly
“The support in this app has been absolutely excellent - I have been trialling this for my store so that my customers can edit their orders themselves, and they have been so so helpful, even developing features that will help specifically for what I need for my store. I really appreciate the help that they have given and I truly believe this will help benefit.”
“Excellent app and outstanding support! This is a live example with my active customer - The customer selected the wrong shipping option and contacted us immediately after placing the order. With this app, we were able to update the shipping option without canceling the order. This feature alone has saved us a lot of time and unnecessary back-and-forth.”
“Editly is a great app that allows customers to edit their orders directly before they are shipped. Previously, customers were unable to make changes to their orders, which resulted in frequent calls to our support team. Managing these requests was time-consuming and challenging for our CRM team. With Editly,”
“The app is very easy to set up and customise to suit your needs. There are plenty of options available, allowing you to choose what customers can and can’t edit, as well as how things like small additional charges and refunds are handled.”
Why Editly Is the Smarter Choice for Your Store
Give customers more flexibility after checkout while helping your team reduce support work, protect orders, and grow revenue.
Reduce Support Work
Let customers handle common order edits themselves, without contacting your support team for every small change.
Prevent Lost Orders
Help customers fix mistakes after checkout instead of cancelling or requesting a refund.
Increase Order Value
Let customers add products or increase quantities after checkout to grow the value of existing orders.
Stay in Control
Set edit windows, cutoffs, and customer rules to decide when and how orders can be changed.
Frequently Asked Questions
